You can schedule an appointment through multiple convenient options: call our office at (518) 729-2530 during business hours, use our online booking form on the website, or visit our center in person. We recommend scheduling routine check-ups in advance, but we also accommodate same-day appointments for urgent medical needs. New patients should arrive 15 minutes early to complete registration forms.

For your first appointment, please bring: a valid photo ID, your insurance card, a list of current medications and dosages, your medical history including previous surgeries and conditions, any relevant medical records or test results from other providers, and a list of questions you may have for the doctor. If you're taking prescription medications, bring the actual bottles or a complete list.

Yes, we offer comprehensive telemedicine services for routine consultations, follow-up appointments, medication management, and certain urgent care needs. Our secure video platform allows you to connect with healthcare providers from the comfort of your home. Telemedicine is particularly convenient for elderly patients, those with mobility issues, or patients living in remote areas. Not all services can be provided virtually, so call us to determine if telemedicine is appropriate for your needs.

Our main office is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. We have 24/7 emergency services available for urgent medical needs. Some specialty services may have specific hours, so please check when scheduling. We understand that healthcare needs don't always fit within business hours, which is why we offer extended hours and same-day appointments whenever possible.

Patients can access their medical records through our secure patient portal, available 24/7. The portal allows you to view test results, medication lists, visit summaries, and upcoming appointments. You can also request records by completing a medical release form at our office or through our website. We comply with HIPAA regulations to ensure your privacy and security. Electronic records can be shared with other providers with your written consent.

Yes, we provide comprehensive pediatric care for children from infancy through age 18. Our pediatric services include well-child visits, vaccinations, school physicals, treatment of childhood illnesses, and developmental screenings. Our pediatricians are specially trained to address the unique healthcare needs of children and create a comfortable, child-friendly environment. We also offer parental guidance on nutrition, safety, and developmental milestones.

We maintain strict COVID-19 safety protocols including mandatory mask-wearing for all patients and staff, enhanced cleaning and disinfection procedures, social distancing in waiting areas, temperature screenings at entry, and separate waiting areas for sick patients. We offer virtual visits when appropriate and have implemented contactless check-in and payment options. Our staff is fully vaccinated, and we continue to follow CDC guidelines to ensure the safety of our patients and healthcare providers.